We offer comprehensive size guides for all our collections. Each product page includes detailed measurements and fit recommendations. For personalized assistance, our style consultants are available via email or chat to help you find your ideal fit. We also offer free exchanges within 30 days if your size doesn't feel quite right.

Lucia de Luxe is committed to premium quality. Our fashion pieces feature carefully selected fabrics including organic cotton, silk, linen, and ethically sourced leather. Our cosmetics use high-quality, skin-safe ingredients. Each product page details the specific materials and composition. We believe in transparency and sustainability, ensuring every piece meets our luxury standards.

We offer both standard and express shipping within Nigeria and across Africa. Standard delivery typically takes 5-7 business days, while express delivery is available within 2-3 business days. International shipping is available to select countries. All orders are carefully packaged and tracked. Shipping costs are calculated at checkout based on your location and selected delivery method.

We want you to love your purchase. You have 30 days from delivery to return or exchange items in original condition with tags attached. Returns are free within Nigeria. Once we receive your return, refunds are processed within 5-7 business days. Exchanges are prioritized and typically shipped within 2-3 days. For international returns, please contact our customer service team for specific arrangements.